Our commitment to privacy
INFORMATION COLLECTED
Personal Information
Jon Hart Design collects Personal Information from our visitors on a voluntary basis. "Personal Information" may include your name, billing address, shipping address, email address, phone number, mobile device number, birth date, credit card account data and other purchasing information. You may also provide us with photographs or other video/media content which may contain Personal Information. Unless specifically stated, we do not require this information to obtain access to our site. By using our site and providing us with Personal Information, you consent to Jon Hart Design's use of such information as described in this Privacy Policy. The Personal information we collect is used by Jon Hart Design for the purposes enumerated below and on our website:
- Consumer Purchases: You may be asked to voluntarily provide Personal Information to make purchases or to have access to some features of our site. We use your Personal Information to process your orders and administer your account. You may always refuse to provide your Personal Information, but this may lead to our inability to provide you with certain products or services. When you make a purchase with Jon Hart Design online, you are automatically registered for our email marketing program, described below.
- Customer Service: On some pages our visitors can submit comments or ask questions. We also collect Personal Information when you send us emails containing questions or requests. We only save Personal Information associated with questions and requests in our customer service database (unless otherwise stated herein, data which does not expire and is retained) in order to respond to those questions and requests, and to better serve you when responding to any questions or requests you may have in the future.
- Emails: Some of our pages allow visitors to register to receive periodic emails from us. Any email you receive from Jon Hart Design will allow you to "unsubscribe" from this informational service at any time.
- Accounts: When you register with us, Jon Hart Design Customer Service collects some Personal Information in order to save preferences and Wish List information. On occasion, we may use this information to offer products or information that we think may be of interest to our customers (most of our customers enjoy receiving such material). Additionally, we may use this information to send emails reminding you of new products or special promotions. In addition, we may send you content-specific emails or special information about other Jon Hart Design products in the future. On occasion, we also may send information or offers to our email subscribers on behalf of other Jon Hart Design entities, such as Jon Hart Design Retail Stores or the Jon Hart Design Foundation for a certain nonprofit organization. If you prefer not to receive the information or offers described above, please 1) follow the instructions in the email to "unsubscribe;" 2) contact us at (210) 226-8544, and we will remove your name from our email mailing list. It may take several days to process your instructions, and you may receive messages after submitting your instructions.
- Email a Friend: There are some features on our website that may require visitors to enter another person's Personal Information and/or email address in order to use the feature. We only use this information to allow visitors to share certain website content with friends.
- Discussion/Social Networking Forums: Our website may offer discussion forums, message boards, social networking opportunities, chat pages and other public forums or features in which you may provide Personal Information, materials and related content. If you submit Personal Information when using these public features, please note that such Personal Information may be publicly posted and otherwise disclosed and used without limitation or restriction.
- Offers, Surveys and Promotions: Jon Hart Design or our partners may use your Personal Information to notify you about special offers, promotions, news and surveys that may be of interest to you. These notifications may be sent via email or text messages. Please note that Jon Hart Design will not send any text messages to your mobile device without you opting in to receiving such messages. You may opt-out of receiving these notifications at any time by following the instructions set forth below in the Opt-Out section of this Privacy Policy or as set forth in the SMS Terms of Service, or by following the instructions in the notification.
- Legal Requirements: Jon Hart Design may have to disclose your Personal Information to provide Internet security or to comply with legal requirements.
Non-personal Information
Jon Hart Design collects a variety of non-personal information ("Anonymous Information" ) from visitors to our website. Anonymous Information may include: the operating system on your computer, the type of web browser you are using, your IP address, and the links you followed to enter and leave the site. Anonymous Information is not personally identifiable and is collected automatically via the use of cookies (small computer files saved on your hard drive) and other standard web technology by Jon Hart Design or a third party advertiser. Cookies allow us to tailor the website to better match your interests and preferences. With most internet browsers or other software, you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. Please refer to your browser instructions to learn more about these functions. If you reject cookies, functionality of the website may be limited and you may not be able to take advantage of many of our website's features. We may use third party advertising companies to place ads on the website and to place our ads on other websites. These companies may use Anonymous Information about your visits to this and other websites to provide advertisements on the website and other sites about goods and services that may be of interest to you.
Jon Hart Design's web servers collect the domain names of visitors to our website, however, they do not recognize individual email addresses. Aggregate information showing the IP addresses and/or domain names of visitors, the number of visits, average time spent on the website, pages viewed, etc. is collected and used only for internal review to measure the overall use of our website and provide direction for its continuous improvement. This information is not sold to or shared with other organizations for commercial purposes.
Health Information
The Jon Hart Design website is not intended to or designed to solicit personal health information. We do not collect personal health information.
SHARING OF INFORMATION
Except as set forth in this Policy, we do not share your Personal Information unless you have given us permission to do so, for example, by checking the box allowing us to share your Personal Information with your Favorite Store, or by checking the box allowing us to share your Personal Information with our marketing partners. At times, we employ other companies and individuals to perform certain functions on our behalf. Examples include removing repetitive information from customer lists, analyzing data, spam protection (provided by Mollom), providing marketing assistance, sending emails and text messages and processing credit card payments. In the scope of providing services on behalf of Jon Hart Design, these third parties may have access to your Personal Information. Using contractual or other arrangements, Jon Hart Design will ensure that these agents, contractors and third party service providers, who may receive Personal Information in the course of providing services to Jon Hart Design, protect the Personal Information in a manner consistent with the principles set out in this Privacy Policy. Jon Hart Design may also disclose personally identifiable information based on a good-faith belief that such disclosure is necessary to conform to or comply with the law or that such disclosure is necessary to protect our website visitors or the general public. If Jon Hart Design is involved in a sale of a substantial portion of its business assets, Anonymous and Personal Information may be among the transferred assets.
PRIVACY OF CHILDREN
Jon Hart Design encourages parents and guardians to be aware of and participate in their children's online activities. We strictly adhere to the Children's Online Privacy Protection Act and will not knowingly collect, use or disclose Personal Information from any child under the age of 13 in any manner that violates this law. IF YOU ARE UNDER THE AGE OF 18, PLEASE READ THIS PRIVACY POLICY WITH A PARENT OR LEGAL GUARDIAN. IF YOU ARE UNDER THE AGE OF 13, YOU SHOULD GET YOUR PARENT'S OR LEGAL GUARDIAN'S PERMISSION BEFORE GIVING OUT ANY PERSONAL INFORMATION. Only visitors who are 18 years or older may purchase products from our website.
RETENTION OF INFORMATION
Jon Hart Design retains Personal and Anonymous Information for as long as the information is relevant to our business purposes or in the case of Personal Information, until you request the removal of such information by contacting us as set forth in this Privacy Policy.
OUR COMMITMENT TO DATA SECURITY
Jon Hart Design utilizes appropriate physical, electronic, and managerial procedures to guard our online visitors' Personal Information against unauthorized access and use, including Secure Sockets Layer (SSL) encryption technology to protect credit card data transmission during online store purchases. All Personal Information is stored on secured servers, behind a firewall at a data center with access to data strictly controlled and all information is protected by Jon Hart Design's security measures, which are periodically reviewed.
LINKS
Jon Hart Design's website may contain links to other sites, and we make every effort to only link to sites that share our high standards and respect for privacy. However, Jon Hart Design is not responsible for the collection or use of your Personal or Anonymous Information at any third party sites. Therefore, Jon Hart Design disclaims any liability for any third party's use of your Personal or Anonymous Information obtained through using the third party website.
HOW YOU CAN ACCESS, CORRECT OR DELETE YOUR PERSONAL INFORMATION
Visitors may modify Personal Information stored by Jon Hart Design by accessing their account. Stored Personal Information does not expire and is retained until you request that it be deleted from our database. If you would like to remove your name and Personal Information from our records, please email, write, or call us using the contact information below:
Jon Hart Design
220 Burleson Street
San Antonio, TX 78202
(210) 226-8544
Email: customerservice@jonhartdesign.com
Phone: (210) 226-8544
Please include your full name, email address and phone number in case we have questions.
Opt-Out
You can opt-out of use of this website or unsubscribe from receiving emails or text messages from us by following the instructions on any emails or text messages that you receive from us. In addition, with text messages, you can opt-out by replying STOP at anytime and you can receive assistance by replying HELP.
Email Communications
When you send an email to Jon Hart Design, you are communicating with Jon Hart Design electronically. You thereby consent to receive communications from Jon Hart Design electronically. Jon Hart Design may communicate with you by email or by posting notices on the website. All agreements, notices, disclosures and other communications that Jon Hart Design provides to you electronically satisfy any legal requirement that such communications be in writing.
SMS Communications
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.
Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
YOUR CALIFORNIA PRIVACY RIGHTS
Beginning January 1, 2005, California law permits individuals who are California residents to request once in any calendar year certain information regarding our disclosure of Personal Information to third parties for marketing purposes. To make such a request, please contact us:
Jon Hart Design
220 Burleson Street
San Antonio, TX 78202
Email: customerservice@jonhartdesign.com
Phone: (210) 226-8544
QUESTIONS/CONTACT US
If you have questions about the website, the collection of information that occurs on the website, or this Privacy Policy, please call us at (210) 226-8544.